SECASA is committed to the safe and respectful handling of personal and health information. The handling of information is managed in accordance with the Privacy and Data Protection Act 2014, the Health Records Act 2001 and other legal obligations.
The Children, Youth and Families Act 2005, the Child Wellbeing and Safety Act 2005, the Family Violence Protection Act 2008, govern the sharing of information held by SECASA and privacy obligations.
SECASA is a prescribed information sharing entity under both the Child Information Sharing Scheme and Family Violence Information Sharing Scheme and may disclose information provided in accordance with those schemes.
Complaints regarding the handling of information can be directed to any member of staff. Complaints will be investigated in accordance with Monash Health complaints management process.
If unsatisfied with the outcome, a direct complaint can be made to the Office of the Victorian Information Commissioner (OVIC), visit website www.ovic.vic.gov.au or phone 1300 006 842.