Aboriginal people in liaison roles

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It has been described that Aboriginal people associate with each other and embrace their own similarities. They are more likely to access and utilise a service if an Aboriginal person is employed there and they can act in a liaison role with them, and the providers. Aboriginal people are not seen as being as judgmental as the majority largely because they listen rather than asking questions and making assumptions.

An Aboriginal liaison officer who can work closely with an Aboriginal client is viewed as a person who can resolve all problems for the client and family without referring them on to unknown people.

Aboriginal clients are less likely to feel rejected or fear that things are not getting done if they are able to communicate with one Aboriginal liaison officer.

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